I can't access my account, what should I do ?

If you can't connect to your account, it's because you don't use the right email address or password (or both). This happens often if you lost it, or if you're confusing small / capital letters. In this case, if you still can't access your account after a few tries, click on "forgot your password" : the system will send you an email containing a link you'll be able to click, and a code you'll have to copy in the proper area. This will enable you to get a password.